Bursky Locksmith

Tuesday evening I went to take my trash out and stupidly forgot that I had locked my door from the inside. In a panic I googled 24 hour locksmith and bursky popped up. The person I spoke to was very helpful and the technician who came out was very efficient and quick. I absolutely recommend them.

Great service, very professional and efficient. They were able to change 4 locks total for us. Great communication as well.

Great service! I got locked out, they helped me in the best way they could! Updating me their ETA and picking my calls and messages! Fair price.

I called Bursky and they came that same day; what a relief since our door would no longer lock (not good in the city). Sean (locksmith) was professional, prompt and explained all that he was doing thoroughly. He even had me use the new lock several times myself to ensure I was comfortable. Great service, I highly recommend!

They were very flexible with my change in schedule, and were prompt with arriving at the time we planned. The service was done efficiently, and the individual performing the service was very friendly and professional. Highly recommend!

Locked myself out at 8:15pm in the rain with the dog. They showed up in 15 minutes and opened the door immediately.

Bursky was fast and responsive. They arrived within the quoted time and helped me unlock the car and make a new car key very quickly.

This guy is very the best. I lost my keys in the big snow storm he came quick and sat on top of a big snow bank and worked on my keys, got em done fast keys with a properly programed clicker very professional. Thnx again brother keep up the great work

A big thank you to Bursky Lockmith for helping us out! We had an early morning rental going out and the lock on our depot jammed. Bursky's crew came out so quickly. These guys were super professional and got us back into our depot just in time to make the delivery and keep our customers happy. This meant a lot to our team and our little startup! You guys are highly recommended! Five Stars!

Jonathan was so help, quick and professional! I would definitely recommend calling them for your needs.

Very efficient service - the key to my bike's u-lock broke inside the lock while my bike was locked up to a meter, so I called Burksy Locksmith and they were able to be at the location in about a half hour.

Great customer service, rescheduled a convenient time with me and solved the problem within my time frame.

Fast, courteous service in just a matter of hours from first call to resolved issue. Had a back patio door that was stuck, but it was thoroughly examined and then issues and costs were all explained after. Friendly service on location and great follow through from scheduling team. Highly recommended!

Fast and great service, Andrey thoroughly explained everything he was doing. Excellent customer service at booking and at conclusion of service.

They were very fast and were able to pick lock my door without having to resort to drilling the lock itself! All under 40 minutes too.

TLDR: A little disorganized but honest hardworking folks that got the job done cheaply. edit: So after having this experience, a manager reached out to me in hopes of making amends to the situation, which shows the company's commitment to making their service easy to use. I was offered a partial reimbursement to bring down the original price from $140 to $90, which was in my expected budget, and eventually due to a slightly delayed return process, they gave me back 75$, making the service one the cheapest I found in the area. Getting the reimbursement back was a little bit of headache, but ultimately it was done, and i am confident that the folks working at this company are honest hardworking people not looking to screw strangers over on the internet.

I bumped them up to 4 stars and would suggest other work with this business. They'd be a 5 star company if they used this experience with me to streamline the process for their future customers. Best of luck to the group in the future. Original Comment: Got the job done ultimately, but they're not clear with you that they're just a contractor for free lance folks.

Guy came very quickly which was a plus, and the owner checked in with me frequently to make sure it's going smoothly to both of their credit. However, it was extremely expensive. Prices were not clear from the get go, and even when I'd been asking for clarification i got specious answers. When just some random guy showed up with a grinder to cut my ulock, he initally asked me for roughly 200$ the service fee of 35$.

I had been expecting a bill around 90-120$ from the research i did elsewhere and what the guy (i suspect from high frequency of posts on this page the owner) on the inital phone call had led me to believe. We settled on $140 (including service fee) cash, which was higher than expected, but not as outlandish as the initial pitch. I found this behavior quite deceptive because you're incentivized to get a poor job done once you finally meet the individual because they'll insist on you paying the 35$ service charge regardless of if that person has the tools or the desired rates to complete the task. But ultimately the lock is off my bike, with the expected amount of damage to my bike, so at least thats handled.

Professional and accommodating. Only complaint was that they seemed very busy and there was a disconnect between scheduling and arrival times. Nonetheless they were great about customer service and I would absolutely hire them again.

Labor Day Weekend ahead of a new tenant moving in, I got immediate service and the lock issue was fixed. Timing is everything!

Locked out of the house and inside in under an hour. Alex was great. He successfully did everything to not drill our door lock.

Got locked out after a long drive home and these guys were great. Fast, responsive and great service. Definitely recommend!

Called and set an appointment they said a tech would call never called and never showed up. Even tho they never showed they fired the tech who never came promised to never do it again and gave me a refund in return. These guys are now truly better sense the termination of the faulty employee

Called Bursky on a Sunday morning to come and fix the broken lock to our restaurant. They were polite, prompt, and professional. Highly recommend them when you're in a jam. Docking 1 star because they were on the expensive side compared to other locksmiths.

Great service for Boston. Very professional and skilled. I highly recommend! I called late at night and the technician was prompt and very friendly.

Professional and quick service. Thank you Andrew for being quick and without inflicting damage on the property.

Andrew was here within 30 minutes and he was able to quickly open the door with no damage! Happy customer!

The best company come they make my key and go to my house fast I'm so happy. The person in the office is nice Jonathan.

Called them and within an hour they had my door open. Fast, easy, affordable.

Amazing service. Their office called me every 15 minutes to follow up until the issue was resolved by one of their professional crew

Mike did an amazing job he got my car opened up in like 1 min and new exactly what to do great customer service highly recommend