Roofing USA

Prior to the inspection I read the reviews, which were quite favorable. The tech was prompt, efficient, and very professional. However, what was most impressive to me was his honest assessment of my roof. Unfortunately there are other companies who would have provided false information in order to make a sale.

I highly recommend this business. Customer service second to none, they exceeded me and my family's expectations and continue to be an outstanding business.

Roofing USA was fantastic! They came out and gave quote, then scheduled service date/time and completed the work perfectly. Great communications and service all along the way. The workers were absolutely wonderful and friendly and advised of work status and completion. They were very friendly and nice. Will definitely use them again.

Roofing USA has made the process easy and seamless. Everything explained and have let me know what expect along the way. Abby and Kyle have been professional yet friendly. Highly recommend!

Chris was very professional. He explained the process with me. He came back and meet with the adjuster from Allstate, keeping me up-to-date on how things going.

Keegan is very polite and professional. We had a very good experience, didn't feel that salesy pressure that a lot of companies do. Very good experience.

Tim came out and did a free inspection. Was very professional, efficient, and engaging. Would highly recommend USA Roofing for a free inspection and quote for any services needed. Did not feel any pressure of an unnecessary sale or service but an honest overview of the health of our roof. Check them out, if you're in the market. Service: Roof inspection

The guys sent to repair the roof were great and showed some quick thinking on how to get all the way up there safely. They were prompt, polite and once work started Quick. No mess was left behind. We will call again for any roofing needs. Thanks. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Roof damage repair. More

So far, dealing with Roofing USA has been very easy, professional, painless, and friendly experience. They handled everything from inside inspection to rooftop inspection to photos to contacting my insurance company with me. VERY impressive outfit. Service: Roof inspection

John Burley was incredibly helpful. We called because of a leak we were having. He did a full inspection of our roof and came back with an estimate of what was needed instead of trying to sell us on a full replacement. I would highly recommend him to anyone looking to fix an issue, but hesitant they would feel pressure to replace the entire roof.

The team at Roofing USA in Charleston SC were Fantastic. From step one on the inspection to the final process of replacing our roof due to storm damage. They did everything and did it professionally and perfectly. They always went above and beyond doing a great job and even cleaning up each day when working so that we never got nails in our tires. Jason Davey and his entire team did a great job. I have and will continue to refer others to them for their roof inspections and repairs. They were the best contractors I've ever used for a roof! Randy D

I highly recommend Roofing USA for a free roof inspection. John was professional, on time, and thorough with the inspection. He found no damage on the roof and actually said it was in great condition which was good news! Roofing USA is reputable, honest, professional, and trustworthy. They are also willing to help file a claim with your insurance in the event that damage is found. Thanks!

Roofing USA did a wonderful job. Tom and crew were professional and efficient from the start. Tom helped us with insurance and with neighborhood permitting. The crew arrived on time on the scheduled day and finished in one day! They left our property neat and clean as if they hadn't even been there. We were so happy with their work and highly recommend!

Jimmy Serrano was the agent I dealt with, he was informative and pleasant through the whole process. He made it easy to get this done. Even though my insurance company refused the first request, he went back to them with his information and photos and we got approval. He was on site during the installation. I am very happy with my new roof.

Very attentive during project. Jason came to my home and explained the whole project, and his employees showed up on time and did the project in a timely fashion. Once, done they came back a day later to do final touch up work. They kept the site clean, worked around weather delays to complete the project without delay. All questions carefully answered. They were hard workers, and respectful. I would use them again if needed.

Great experience with the RUSA team. Anytime there was an question it was answered and any issues were addressed quickly. In fact, the extra work around the trim and painting was not in scope and repaired to simply ensure a safe, quality roof. Positive Responsiveness Services Roof repair for storm & wind damage, Roof installation. More

USA ROOFING, is a very professional and knowledgeable Company. John inspected our roof. We have some issues to remedy. I think USA Roofing, with John's professional assessment and intervention with a different roofing company on our behalf, our dispute will be resolved without a long and tedious experience.

I cannot say enough good things about Roofing USA! Every single person I interacted with (on the phone and in person) was extremely helpful and kind! The whole process was very efficient. The day of the install, I got a text with a link so I could see exactly when the crew would arrive at my house. Throughout the process I received updates via text so I knew exactly what was going on! I highly recommend calling Roofing USA for all of your roofing needs!

USA Roofing just replaced my roof. I just want to say how professional and personable they all were throughout the whole process. I was a builder for many years and dealt with a lot of different roofers. I can honestly say that USA Roofers was very up front with me and the whole team was the best I have ever dealt with. Thank you, John Burley and your team for making this event run smoothly and efficiently. JOB WELL DONE! Billy Ray Graybeal

I had my roof inspected by John Burley. I learned a lot about my roof. I also learned a few things about the insurance industry. My experience was pleasant with no pressure. I didn't get my roof replaced but I would definitely recommend Roofing USA if you need your roof inspected. From my experience with John I felt like they definitely care about customer satisfaction.

This was my first time making a claim against my homeowners insurance. Cody helped me navigate the (overly complicated) waters of doing so and handled the submission of the initial claim, when the field adjuster came and the final paperwork to the insurance company. The crew was timely and got the job done in one day. They cleaned up quite well, I think my back deck is cleaner when they left than when they came!

We were very impressed with the quality of service we received from Roofingusa. From the day Cody Lemon knocked on our door to enquire about the condition of our roof, to his inspection of the project after completion, he displayed professionalism, competence, and familiarity with the products to be used. With every interaction, his manner was polite, friendly, and approachable.

He persevered in dealing with our reluctant insurance company's adjusters in pointing out storm damage and secured their agreement that the roof needed to be replaced. From materials delivery to clean up afterward, everything unfolded as as he explained it prior to starting the project. When we had questions, he was quick to answer texts and phone calls. And we were not surprised that the crew who installed the roof were as professional as he told us they would be.

I found roof damage due to a storm. Project manager John Burley was at my house and on my roof in 2 days. He was very professional and organized. He walked me through the insurance claim process. He even met with the insurance adjuster (back on the roof) when he came to inspect the damage. After the insurance was settled, Mr. Burley scheduled the roof replacement.

The workers were on time and completed the job in just 2 days. I am extremely impressed with everyone involved with this project. Their teamwork and organization was done with military precision. I would highly recommend this company for anyone needing roofing services.

Roofing USA was prompt to respond, which was rare in the of similar companies during the pandemic. (As a matter of fact I tried to contact the owner company that put the last roof on my house, and he strung me along for months, either ignoring my calls or not showing when he said they would.) Roofing USA was prompt, courteous, and professional. The price for a 30 year roof was less than I expected.

The crew that performed the work was knowledgeable, experienced, and skilled. They got to work early, and they stayed until dark. They replaced decking that needed to be replaced. They didn't cut corners and they finished the job quickly. They explained why each step was needed. Finished the work in 2 days, and 3 different people inspected the finished product. I could go on, but let's just leave it here and say that I felt very satisfied with Roofing USA.

The sales team were so informative and friendly. They took the lead on speaking with our insurance company. We were only approved for half of the roof to be replaced and Roofing USA insisted on an entire replacement. It was no additional cost to me. The roofing crew were fast (2 days), friendly, quiet (as quiet as removing a roof could be), and clean.

The entire time 4 roofers were removing shingles, 1 was on the ground cleaning up. It was wonderful to have someone keeping my yard tidy so I could let my dogs out when the time came. One of my screens were nicked by a falling shingle and they replace it immediately, as well as the one right next to it just so it didn't look faded. I was completely taken care of from start to finish and now I have the best looking roof on the block.

I just got my 20 year old roof replaced through an insurance claim due to hail damage. Roofing USA walked me through the whole process with the insurance company, quickly scheduled the work and got the roof replaced in 2 days. Although it was loud and messy for two days, the crew came back on the third day and did a thorough clean up around the entire house.

The roof looks great but of course it is too soon to know the level of quality (i.e. lack of leaks) until it has been tested with the weather. Based on my experience so far, I would highly recommend Roofing USA.

Cody Lemon and the entire Roofing USA team did an excellent job with the installation of my new roof. The whole process, from inspection through payment, was a simple and convenient process. Cody made sure I understood every step of the process and put my worries to ease before we proceeded. The new roof looks great and the neighbors have made multiple comments on how awesome it looks!

Roofing USA hit all the metrics.great explanation and communication, great onsite work throughout the job with the team, great clean up and follow up to completion. No complaints! Service: Roof installation

We are SO pleased with our new roof! Everyone we worked with was so professional, thorough, and kept us updated every step of the way. The installation was complete faster than we were expecting, and they always cleaned up after their work. We have had poor roofing experiences in the past, so we took extra care in choosing the right company this time around, and so glad we did. Our expectations were exceeded! Thank you Roofing USA!

We were recommended Roofing USA from a well know builder in our area. He recommended them based on their reputation, value and how they operate. We got a timely response from Brian and were given a consultation. After the consultation the decision was easy. I would use them again and would recommend them to our neighbors. They do great work.