1-800 Water Damage of Colorado Springs

Max showed up right on time when scheduled and was able to assess quickly what our problem was and was able to guide us to the right people to get our issue fixed. Would highly recommend. Great customer service.

Rob was very informative of what was necessary to protect the business from further damage. Was also very thorough in explaining the process. Wonderful company to work with. Positive Quality, Value Services Water damage-related cleanup & repair. More

Rob is amazing! He was so responsive and helpful. He explained everything he was doing as he was testing our home and answered all of our questions. Thankfully, we didn't have mold! We highly recommend this company! Positive Responsiveness, Punctuality, Professionalism Services Mold inspection. More

I was very happy with the service I received. Max, the lead technician, came to my home when scheduled and did a free assessment. I feel like they did enough to ensure my home was free of mold and water damage. Yet they were careful not to charge me for unnecessary remediation. Their price and Analysis was better than 2 other companies I checked. I also had the pleasure of meeting Rob, the owner of the company, when payment was due. He too was very kind and professional.

It is with great pleasure I highly recommend 1-800 WATER DAMAGE of Colorado Springs. Two behind the wall and ceiling drain pvc pipes had cracked and split. After the pipes were replaced, noticeable mold had been festering for several months in the affected area. I contacted three local companies for an estimate to accomplish the task of removing sheet rock and carpeting in the affected areas.

Also to mitigate the mold in the surrounding area. I was more intent on receiving high quality service opposed to the lowest bid. The company I chose is owned by Robert Cristinzio. Rob personally was on site to ensure his crew new exactly what had to be done and made certain it was done in an efficient and timely manner. I am very pleased with the outcome.

And as one final accolade for Rob and his team, the job was not only accomplished in a superior manner but almost cost out at the lowest of the three bids. Once again I have the distinct pleasure of highly recommending 1-800 WATER DAMAGE of Colorado Springs!

This is the second time that 1-800 Water Damage has helped us, and we have been very impressed with their professionalism, promptness, expertise, and kindness. They have always treated our losses with the utmost care and sensitivity, just as if our losses were theirs. Most recently, we had a catastrophic water event that devastated our entire kitchen and basement, and affected multiple peripheral spaces throughout our house.

From the minute I called them late in the night at Christmastime, they were immediately responding. Rob, the owner, personally answered my call after-hours and during the holiday. He carefully explained the process to me, answered all of my questions, and without any haste whatsoever, coordinated Katie, Anna, and the rest of the excellent team, including himself, to take wonderful care of us.

Since then, most of my contact has been with Katie, as she has managed the damage on site, and done most of the necessary demo. Contrary to one nasty and unfair review left on this site, Katie's work product, work ethic, communication, and professionalism is absolutely top notch. This is among the most responsive and efficient companies you'll ever deal with, and Katie embodies that.

The honesty and caring principles of the company itself are clearly reflected through each representative: Rob, Katie, Anna, and everyone with whom I have dealt. The prior owner and patriarch of the original family business, Michael Whittmore, has also reached out to me, and took the trouble, with Katie, to attend my insurance meeting to help me in his new capacity doing reconstruction management.

During a time which is overwhelming and confusing to me, it's such a relief that these guys have stepped up above and beyond. It's no surprise that this company started as an industrious family business, and continues now with the same family members under Rob's conscientious ownership, in the same spirit. I cannot express enough how fortunate we are to have these quality people helping us through a very difficult time.

Had a water leak from the laundry room to the basement. Very professional from the first phone call to clean up on the last day. Can say enough about these guys. Awesome people and very reasonable. Thank u so much 1800 damage! We will actually miss our visits with u Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair. More

Rob came to give me an estimate on some inactive mold removal at our house after getting an astronomical estimate from another company. It was the other companies minimum charge. Rob did everything for much much less and did it very well! I will recommend him to anyone that needs a mold inspection and removal! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related mold removal. More

Great people to work with. Very professional, knowledgeable, and kind. I felt very comfortable with having them in my home, which is great in an already stressful situation. Katie and Max were on time, neat, and kept me informed throughout the whole process. Positive Responsiveness, Punctuality, Quality, Professionalism Services Water damage-related cleanup & repair. More

They are totally professional's and they keep you informed every step of the way. They are thoughtful, considerate and they do what they say they are going to when they say they will. I would never hesitate to call them again. I just hope we don't need to call them. Services Water damage-related cleanup & repair. More

Rob is the best. Him and his assistants took the best care of my mold problem. I highly recommend this company is the best for mold removal. They were prompt and very efficient. Thank you so much for the great job you did in my house. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Mold inspection, Water damage-related cleanup & repair, Water damage-related mold removal. More

Excellent experience with this company! Great communication and they worked quickly to mitigate water damage after a hot water leak in the basement. Will absolutely use again when needed! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair. More

So pleased with the prompt and attentive service when the refrigerator line leaked all over my kitchen and even down to my basement ceiling. Rob and his team were courteous, knowledgeable, and professional in their evaluation and assessment of the damage. The price was right to get the job done! I would highly recommend their services if you have any water or sewer damage issues.

Everyone I have met that works here I have been very comfortable having in my home. They are so kind, efficient, and even let my toddler "help". I have been so happy with the work they have done cleaning up my home after a fire. Would highly reccomend their services! Positive Quality. More

Gary Rollins and 1-800 Water Damage are great to work with. Customer service is clearly a priority to them! It is nice to know that if I have a water damage emergency, regardless of what time it is, I can call the emergency number. Being involved in insurance, I have seen them in action, and have been very impressed. Also, I can not speak highly enough of Gary and his integrity & desire to help others in our community!

Even when i was worried about my 2 and 4 year old kids getting sick they reassured me over and over again that they were safe. Told me everything that they did and what was next. Very well done work.

Since this was our first experience with any water damage, we were very happy to have someone take time to explain what to expect from the mitigation to complete recovery, repair, and restoration. The floors throughout our house took a beating from traffic and equipment by all of the subcontractors, but I guess that's just how things are done these days. A conflict on billing was resolved with just one phone call. I think they really care.

1800 water damage came to our rescue when we had a big sewer backup into our basement laundry room/storage room. They came out first thing in the morning and cleaned up everything. I was embarrassed by all the gunk and wanted to clean before they came out, but they said no they had machines to take care of that problem. They threw away what was not salvageable and disinfected the rest. Katie was very helpful and called often to see where we stood as other problems needed to be addressed. We were very satisfied with this company and would recommend them highly

They did work for a client of mine and got glowing reviews from him. Said they were professional and helpful in every way!

Michael Whittemore and his team are awesome. Very prompt to respond and attentive to every detail. Mike, thank you so much for your help in our time of need. Wish I could have given you more stars, five are not enough

A garbage disposal leak uncovered what could've potentially been a serious water damage issue in my recently purchased home - thankfully Mike from 1800 water damage got to my home within an hour of my initial call, explained what needed to happen, & then the very next morning came out & inspected all the potentially damaged areas. Thankfully everything received a clean bill of health, however in the process he uncovered a few other minor leaks that, fixing now, will save me a bundle later.

His team also includes a drywaller, so the small holes that were cut to inspect will be fixed without me having to find someone else. I would recommend their services to anyone!